People, Not Percentages

Presented at IA Summit 2016

This talk was a collaboration with Nikki Easterday and Allan Kempson of REI. It walks through REI’s experience research and design approach via a case study of our recently redesigned camping department.

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Why I Love the IA Summit

Interview recorded at IA Summit 2016

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The Turning Grille

A blog of links, essays, and observations on information management

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The Politics of Navigation from Stuart Maxwell

The Politics of Navigation

Presented at IA Summit 2015 and the Seattle UX / IA Meetup

Hear the audio of this talk
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Other Things

Older projects and presentations

IA Summit 2013 poster
InfoCamp Intro to VRM
19 Pings
The Louverture Project